Ryan Clark

As the Modern Workplace Architect at Mr. SharePoint, I help companies of all sizes better leverage Modern Workplace and Digital Process Automation investments. I am also a Microsoft Most Valuable Professional (MVP) for SharePoint and Microsoft 365.

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Evernote Business Alternatives (The One I Actually Recommend to Clients)

Leave a Comment / OneNote / By / / 12 minutes of reading

Evernote Business used to be the easy answer. Teams dumped notes there, clipped research, and kept project docs in one place without thinking twice. That’s changed. Since the 2023 pricing restructuring, the complaints have piled up: Teams built their habits around Evernote. Now they’re shopping for the exit, and if you’re on Microsoft 365, the best alternative is already sitting in your tenant. OneNote and SharePoint together do what Evernote never could: Governed, searchable, knowledge management at scale. That’s the one I recommend to clients, and I’ll make the case throughout. Why Teams Are Moving Away from Evernote Business The

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What Is a SharePoint Document Library? (And Why Most Teams Set It Up Wrong)

Leave a Comment / SharePoint / By / / 8 minutes of reading

Almost every team running Microsoft 365 has a document library. Far fewer have one that actually works for them. Here’s what I see on most sites I walk into: The library itself isn’t the problem. It ships ready to go, and most teams never touch half of what it can do. The gap between that default setup and a properly configured one is enormous, and it’s where most of my consulting work actually happens. The Simple Definition A SharePoint document library is a container for files inside a SharePoint site. That part sounds basic, and at the surface level, it

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How to Build a SharePoint Ticketing System Without Code: My Step-by-Step Setup

Leave a Comment / SharePoint / By / / 9 minutes of reading

If you’re on Microsoft 365 and paying for a separate ticketing tool, I’d ask one question before your next renewal. What are you actually buying that you don’t already own? M365 Business Standard already includes everything this system needs: Zendesk Suite Team runs $55 per agent per month on an annual plan. Freshdesk Pro is priced identically. Spin that out to a 10-person IT team and you’re looking at $6,600 a year or more for software that overlaps with tools already in your tenant. I’ve built this exact system for clients more than once. The incremental licensing cost is exactly

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Basecamp Alternatives: 8 Collaboration Tools (Including One You Probably Already Own)

Leave a Comment / Microsoft Teams, SharePoint / By / / 12 minutes of reading

Basecamp built its reputation on simplicity, and for small teams with straightforward projects, it genuinely delivers. I understand why so many teams started there. At a certain point, though, that simplicity becomes the ceiling. Teams start asking for things Basecamp deliberately doesn’t offer: Basecamp says no to all of that by design, which is a fair philosophy until your team actually needs those capabilities. There’s also the question of what you’re already paying for. If you’re on Microsoft 365, one of these eight tools is probably already sitting in your existing license. This is a rundown of eight tools worth

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